In many manufacturing businesses, the interaction has now moved from physically meeting say the distributor or the supplier to the entire ordering process being digital.' Technological tools are being increasingly used for informed decision-making and some of the other things that we have noticed are digitization of the Accounts Receivable (AR) and Accounts Payable (AP) cycles given that in-person visits may be less common: for instance, there may be a complete order-to-cash cycle happening digitally. Few things where we are observing massive changes are data insights and visualizations on inventory, demand planning, forecasting, supply planning – these are now being done via digital tools.

CFOs and CIOs across the board have started deploying technology, especially in the manufacturing sector. Gupta kicked off the session by throwing light on the various areas where technology can be a game-changer for a manufacturing company, “From a manufacturing perspective, what we have observed is multiple areas in which technology is widely being adopted with COVID-19 having transformed the way in which businesses think about technology.

Sector clear not clear not clear